Config Settings

How to configure default alert channels and default monitoring behaviour for your organisation.

The Config Settings page has two tabs: Config Alerts for setting up notification channels, and Default Settings for defining the default scan frequency and incident severity applied to new monitors.

To access Config Settings, go to My Account and select the Config Settings tab.

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Config Alerts

The Config Alerts tab is where you set up your organisation's default notification channels — the email addresses and Slack channels that receive alerts when a monitor opens an incident.

Config Alerts tab

For step-by-step instructions on connecting each alert channel:

Get alerts on email

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Default Settings

The Default Settings tab lets you define organisation-wide defaults for two monitor properties:

Setting	What it controls
Monitoring Frequency	The default scan frequency applied when a new monitor is created (for example, Daily). Individual monitors can override this at creation time.
Incident Severity	The default incident level (Critical, High, Medium, or Low) assigned to incidents on new monitors. Individual monitors can override this at creation time.

Default Settings tab

Default Settings apply only to newly added data sources and monitors. Changing defaults here does not affect the frequency or severity of existing monitors. To update an existing monitor's frequency or severity, edit the monitor directly from All Monitors.

Default Settings do not apply to Grouped-By monitors. Grouped-By monitors must have frequency and severity configured individually at creation time.