Decube
Try for free
  • 🚀Overview
    • Welcome to decube
    • Getting started
      • How to connect data sources
    • Security and Compliance
    • Data Policy
    • Changelog
    • Public Roadmap
  • 🔌Data Warehouses
    • Snowflake
    • Redshift
    • Google Bigquery
    • Databricks
    • Azure Synapse
  • 🔌Relational Databases
    • PostgreSQL
    • MySQL
    • SingleStore
    • Microsoft SQL Server
    • Oracle
  • 🔌Transformation Tools
    • dbt (Cloud Version)
    • dbt Core
    • Fivetran
    • Airflow
    • AWS Glue
    • Azure Data Factory
    • Apache Spark
      • Apache Spark in Azure Synapse
    • OpenLineage (BETA)
    • Additional configurations
  • 🔌Business Intelligence
    • Tableau
    • Looker
    • PowerBI
  • 🔌Data Lake
    • AWS S3
    • Azure Data Lake Storage (ADLS)
      • Azure Function for Metadata
    • Google Cloud Storage (GCS)
  • 🔌Ticketing and Collaboration
    • ServiceNow
    • Jira
  • 🔒Security and Connectivity
    • Enabling VPC Access
    • IP Whitelisting
    • SSH Tunneling
    • AWS Identities
  • ✅Data Quality
    • Incidents Overview
    • Incident model feedback
    • Enable asset monitoring
    • Available Monitor Types
    • Available Monitor Modes
    • Catalog: Add/Modify Monitor
    • Set Up Freshness & Volume Monitors
    • Set Up Field Health Monitors
    • Set Up Custom SQL Monitors
    • Grouped-by Monitors
    • Modify Schema Drift Monitors
    • Modify Job Failure Monitors (Data Job)
    • Custom Scheduling For Monitors
    • Config Settings
  • 📖Catalog
    • Overview of Asset Types
    • Assets Catalog
    • Asset Overview
    • Automated Lineage
      • Lineage Relationship
      • Supported Data Sources and Lineage Types
    • Add lineage relationships manually
    • Add tags and classifications to fields
    • Field Statistcs
    • Preview sample data
  • 📚Glossary
    • Glossary, Category and Terms
    • Adding a new glossary
    • Adding Terms and Linked Assets
  • Moving Terms to Glossary/Category
  • AI Copilot
    • Copilot's Autocomplete
  • 🤝Collaboration
    • Ask Questions
    • Rate an asset
  • 🌐Data Mesh [BETA]
    • Overview on Data Mesh [BETA]
    • Creating and Managing Domains/Sub-domains
    • Adding members to Domain/Sub-domain
    • Linking Entities to Domains/Sub-domains
    • Adding Data Products to Domains/Subdomains
    • Creating a draft Data Asset
    • Adding a Data Contract - Default Settings
    • Adding a Data Contract - Freshness Test
    • Adding a Data Contract - Column Tests
    • Publishing the Data Asset
  • 🏛️Governance
    • Governance module
    • Classification Policies
    • Auto-classify data assets
  • ☑️Approval Workflow
    • What are Change Requests?
    • Initiate a change request
    • What are Access Requests?
    • Initiate an Access Request
  • 📑Data reconciliation
    • Adding a new recon
    • Understand your recon results
    • Supported sources for Recon
  • 📋Reports
    • Overview of Reports
    • Supported sources for Reports
    • Asset Report: Data Quality Scorecard
  • 📊Dashboard
    • Dashboard Overview
    • Incidents
    • Quality
  • ⏰Alert Notifications
    • Get alerts on email
    • Connect your Slack channels
    • Connect to Microsoft Teams
    • Webhooks integration
  • 🏛️Manage Access
    • User Management - Overview
    • Invite users
    • Deactivate or re-activate users
    • Revoke a user invite
  • 🔐Group-based Access Controls
    • Groups Management - Overview
    • Create Groups & Assign Policies
    • Source-based Policies
    • Administrative-based Policies
    • Module-based Policies
    • What is the "Owners" group?
  • 🗄️Org Settings
    • Multi-factor authentication
    • Single Sign-On (SSO) with Microsoft
    • Single Sign-On (SSO) with JumpCloud
  • ❓Support
    • Supported Features by Integration
    • Frequently Asked Questions
    • Supported Browsers and System Requirements
  • Public API (BETA)
    • Overview
      • Data API
        • Glossary
        • Lineage
        • ACL
          • Group
      • Control API
        • Users
    • API Keys
Powered by GitBook
On this page
  • Metadata syncing
  • Security
  • Billing
  1. Support

Frequently Asked Questions

Here's a collection of FAQs from our users.

PreviousSupported Features by IntegrationNextSupported Browsers and System Requirements

Last updated 2 years ago

Metadata syncing

If I added a new table or column, why hasn't it shown up yet?

We have a set frequency we run metadata scans, based on the plan that your team is on. It could be that the sync has not happened yet.

It could also be that we lack permissions on the specific connection that you've added. Please check the relevant connection page to

If you still face this problem after 6 hours, please reach out to us via Live Chat with the Asset ID that you're experiencing issues on.

Security

What data do you store?

We only store extracted metadata, query logs, and aggregated statistics during our scans. You can view more about our Security and Compliance practices .

In opt-in only modules where data may be egressed to run certain features (eg. profiling for Field Statistics), you will need to explicitly confirm each operation. More info in .

Billing

How is billing handled?

Here's our . If you'll like to subscribe to a plan, please reach out to us on the live chat at the bottom right and we'll walk you through your options suitable based on your organization size.

❓
here
Data Policy
current plan options